interamerican development bank
NGO
How do you make decades of complex development data feel like a story worth following?
The Inter-American Development Bank has spent decades improving lives across Latin America and the Caribbean — funding initiatives, shaping policy, and generating an enormous body of evidence along the way. The challenge wasn't a lack of impact. It was making that impact legible to everyone from economists and data analysts to government officials, citizens, and civil society groups who needed to understand it just as urgently. Over a partnership spanning more than a decade, we have worked with IDB across data visualization, impact storytelling, publications, events, apps, and digital platforms. The centerpiece of our most recent collaboration was the design of IDB's new Impact Framework website — an evolution of their Corporate Results Framework built to communicate complex development data across vastly different audiences and levels of technical fluency. We led co-design sessions with economists, data analysts, and communications teams to align diverse user needs with built-in data structures, and facilitated narrative design workshops to define accessibility requirements and storytelling logic. The result was a dual-mode design approach: technical wireframes with full logic, states, and error handling for developers, alongside visual prototypes annotated for policy teams and content owners. We delivered a complete specification package in Figma — modular components, user flows, style guidance, and a visual narrative guide to ensure consistency as the platform evolves — and provided training to internal staff on maintaining narrative integrity through CMS updates. Our earlier collaboration, *Mapamericas*, brought the same philosophy to life: a user-friendly extension of the IDB website designed to surface the Bank's regional efforts in ways anyone could understand and explore.
RESULTS
Project traffic increased 300% and mobile usage grew 200%. We delivered design training to 50+ marketers within the Bank and extended the design system across a learning portal, transportation prototypes, collateral, and event design for the Bank's yearly innovation conference.
